Privacy Policy

Last updated: 1 October 2026

This privacy policy explains how Vmersive by Digital Apple handles information collected through www.vmersive.com when you make an enquiry, request a demo or contact our team. It covers this website; separate agreements or privacy information may apply to customer projects and immersive experiences.

Information we collect

We collect the information you choose to submit, including your name, email address, selected services, project requirements, budget range and correspondence with us. Required fields are marked on the form. Please provide only information relevant to your enquiry and do not include passwords, payment details or sensitive personal information.

How we use information

We use your information to respond to enquiries, arrange demos, discuss requested services, prepare project proposals and provide customer support. We also keep relevant correspondence to manage follow-up and our business relationship. Where applicable, these activities rely on our legitimate interests in responding to business enquiries, steps you ask us to take before entering a contract, or performance of a contract. Where consent is required for a particular activity, we rely on that consent.

Website data and cookies

Our website hosting and security services may process technical information such as your IP address, browser, device, pages requested and request times to deliver the website and investigate errors or misuse. Cookies and similar technologies may support site functions and remember preferences. You can manage or delete cookies through your browser settings. Blocking cookies may affect some website features. Where a consent choice is provided, you can use it to manage optional technologies.

Sharing information

Information may be accessed by our team and service providers involved in website hosting, form handling, email delivery and customer support, as needed to deal with your request. We do not sell your personal information. We may disclose information where required by law or necessary to investigate misuse or protect legal rights. If a business or service is transferred, relevant records may form part of that transfer, subject to applicable data protection requirements.

International processing and retention

Our team and service providers may process information in different countries. You can contact us for details of the locations and safeguards relevant to your information. We retain enquiry records for the time needed to respond, manage follow-up and resolve the request. Customer records may also be retained for contractual obligations, legal requirements and resolving disputes. Retention depends on the nature of the record and the relevant business or legal need.

Communications and your rights

You can ask us to stop optional marketing communications or use an unsubscribe link where provided. We may still respond to an outstanding enquiry or send essential service communications. Depending on applicable law, you may have rights to access, correct or delete your information, restrict or object to its processing, receive a portable copy, and withdraw consent where processing relies on consent. These rights are subject to applicable conditions and exceptions. We may request information needed to verify your identity and locate the relevant record; please do not send identity documents unless requested.

Security, children and external links

We use reasonable measures to protect information against unauthorised access, loss and misuse, but no online service can be guaranteed completely secure. This business website is not intended for children. If you believe a child has submitted personal information, contact us so we can investigate. External websites and services have their own privacy practices; please review their notices before sharing information.

Contact and complaints

For privacy questions, requests or concerns, use the contact email above and describe your enquiry. You may also complain to the data protection authority relevant to your location. We will update this page when our website practices change and show the revision date above.

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